§ Reporting directly to the General Manager, my original target was $1M Aus per annum of general insurance sales
o Identified and sourced prospective customers
o Developed and constantly analysed aconsiderable customer portfolio
§ Evaluated each customer and assessed their profitability
o Maintained the debtors outstanding to the company set target of 60 days
o Developed a substantial customer portfolio acrossinsurance products including
§ Motor,fire, health, accident, public liability, professional indemnity, marine
o Maximised after sales service activities tomaintain the company renewal retention rate of 90%, identify cross selling opportunities, ensure customer satisfaction and receive referrals
§ In 2006
o My own targets were increased to $5M Aus
o Was promoted to Sales Manager and supervised 2 Assistant Sales Managers
§ Reviewed performances and provided support and training
§ Assisted in lead generation and referrals
§ Attended customer appointments with the Assistant Sale Managers and evaluated their approach, communication styles, interactions and effectiveness
§ Conducted monthly meetings with the Assistant Sales Managers. Discussed targets, credit issues and strategies for the upcoming month.
o Attended monthly sales meetings with the General Manager, discussed previous month’s figures, opportunities, issues,price discounts and market trends
Initiatives and Achievements
§ Within 6months was promoted to Sales Manager as a result of exceeding targets
§ Awardedoutstanding sales person for 2006/07, for achieving a target of 500%
o Received a trip to Singapore aspart of the award
§ Awardedbest sales person for 8 consecutive months for introducing new business to thecompany
§ Rankednumber 3 Sales Person out of the 80 person Sales Team – 2003/04 & 2004/05
§ Maintaineda 95% renewal retention throughout my time in the company
§ Contributed27% of total sales in the General Insurance corporate division
§ Initiatedand presented a number of improvement strategies to Management
o Recommended a change in Sales Managersproduct offerings from promoting a large range to specialising in particularinsurance lines.
o Recommended Sales Managers be able toprovide quotations directly to customers, instead of having to go back to theoffice and contacting the underwriters
o Both of these concepts have recently beensuccessfully adopted.